Google Authenticator adds a second level of security between an attacker and withdrawal confirmations, password changes, API key creation, and logins by using a Time-based One-time Password Algorithm (TOTP) and HMAC-based One-time Password Algorithm (HOTP) for authenticating users.

Google Authenticator provides a six- to eight-digit one-time password which users must provide in addition to their username and password to log into Tradexic and modify services or security settings.

Enabling Google Authenticator 2FA is a straightforward process and has a large impact on the security of your Tradexic account. 

To get set up 

1. Visit your account settings, open the Security drop-down menu and click the button Google Authentication:



2. Next, scan the QR code with the 2FA app on your phone and enter the 6 digit pin provided by the app in the text box above Enable:

It is of critical importance that you write down the Account Token Key. In case you lose access to your 2FA device, the above key will be essential for you to gain quick access to your account. 


3. Upon entering the right code, your 2FA will be activated.

Just like that, Google Authenticator is installed on your account. The Google 2FA codes will now be required whenever you log in, withdraw or change critical account settings. 

If any of the above steps fail, or if you happen to see any error notifications returned, please get in touch with support@tradexic.io and describe the error in as much detail as possible.