Highly secure accounts at Tradexic rely in part upon how serious the individual account holder treats his or her own personal security. Users can avoid becoming a victim of compromise by following a few best practices when securing their accounts.

At a minimum, make sure to set your password to a unique, strong password (not used for any other service) and make sure your email account is protected by 2FA. These simple security measures alone can make your Tradexic account quite safe; however, we provide a large number of additional security measures that users can enable to significantly increase their personal security.

Employ any of the 2FA options we offer on your Trdexic account and do NOT store a copy of the 2FA secret in an insecure place such as cloud storage, an email account, a computer's hard disk drive, or mobile phone storage. Either make a copy of the 2FA secret or print a copy of the QR code provided during 2FA setup and store it in a safe, then delete any digital copy after printing.

A few additional security measures can significantly decrease the risk of account compromise. For example, IP history and/or withdrawal address adding. When an account has specific withdrawal addresses locked, withdrawals to only these addresses will be permitted.

Device/Connection Security

Never use a rooted smartphone. Always connect to your account using only well-protected, trusted network connections - not free, public services. Disable WPS if you have that enabled on your wireless network. Use WPA2 for wireless security. Never use WEP for wireless security.

Always use updated antivirus and malware protection to routinely scan your computers and mobile devices. Never open emails, attachments, or files of any kind from untrusted sources.

What if I lose access to my 2FA?

If for any reason you lose the ability to access your 2FA, we can disable them for you only after providing us with ID confirmation. In this instance, a photograph of yourself holding your ID or Passport and a note with reference to the current date, Tradexic, and your signature.